Contractor and Employee Information

Home » Contractor and Employee Information

ARROW Utilities takes the health, safety, and well-being of our contractors and employees seriously. In order to perform unaccompanied work at ARROW Utilities’ facilities, every individual worker must undergo the Health, Safety & Environmental Orientation.

Our Health, Safety & Environmental Orientation is a two-part process. Part 1 is a 30-minute General Orientation video for work at the main Wastewater Treatment Plant or Regional Pump Stations. Part 2 is a 20-minute Transmission System Orientation video for work activities that take place in ARROW Utilities’ Transmission System.

If your work location is the Main Plant Site or Pump Stations, only Part 1 is required. However, if you are working in the Transmission System, you must also watch Part 2. The Orientation is finished after you write a short quiz, available below, about the orientation’s contents. The orientation is valid for 1 year.

Before visiting ARROW Utilities facilities, please complete the following:

  1. Complete the top section of the orientation record form (available below). The Worksite section is typically Plantsite, Pump Stations and/or Transmission System.
  2. Watch the applicable Health, Safety & Environmental Orientation video(s).
  3. As you watch the orientation, check off all the topics covered on the Health, Safety & Environmental Orientation form and note any questions.
  4. Complete the quiz on the bottom part of the record form. One form for every individual, please.
  5. Submit the signed form to your crew representative or project manager. Discuss any questions or concerns with your crew representative or an ARROW Utilities representative.

At ARROW Utilities Facilities:

  1. One crew representative can submit Orientation records for all the crew members.
  2. Discuss and clarify any questions or concerns with the Plant Operator.
  3. The Operator will review the packages and contact the crew representative if there are any issues with quiz results or incomplete records.

If you need more information, please contact your ARROW Utilities Project Manager, the Plant Control Room or the Regulatory Services Department.

Orientation Videos

Part 1

Part 2